SJ Gem & Diamond

Legal

Shipping & Delivery Policy

Last updated: 25 August 2026

Processing Time

Ready-to-ship items (loose small stones, simple studs, accessories) are dispatched within 3–5 business days of order confirmation. Made-to-order and custom pieces follow the timeline agreed at the time of quote.

Shipping

All jewelry and certified stones are shipped fully insured via a trusted courier partner, requiring signature on delivery. Shipping charges, if any, are shown at checkout before payment.

Delivery Timelines

  • Metro cities: 3–5 business days after dispatch
  • Rest of India: 5–8 business days after dispatch

Timelines are estimates and may vary due to courier delays outside our control. You'll receive tracking details by email/SMS once your order ships.

International Shipping

International shipping is currently handled on a case-by-case basis — please contact us directly to arrange delivery outside India.

Damaged or Lost Shipments

Because every shipment is insured, please inspect your package on arrival and contact us within 48 hours if anything appears damaged or tampered with. Do not accept a package with visibly compromised packaging without noting it with the courier.

Contact

Shipping questions: swainvicky411@gmail.com or +91-8949114597.

This is a plain-language template provided as a starting point. It should be reviewed by a qualified professional against SJ Gem & Diamond's actual business practices — especially before real payments go live.